You may be prompted to log in with your NetID (your ÌÇÐÄVlog´«Ã½ Little Rock email address) in order to use the following services. If you are having trouble logging in, please contact the assistance center directly.

  • – Request support if you have encountered a problem and need our help resolving it.
  • – Ask us a question about anything, including getting a new account, requesting access to a service, or how to use one of our applications.
  • – Once you have requested support or asked a question, you will be assigned an incident number. Check the status of your reported incidents in order to stay in touch with your support technician and monitor the progress of your resolution. Once you submit your request, a technician should be in contact with you before the beginning of the next business day.

Other Support Options

  • Call 501-916-3011
  • Email [email protected]
  • Visit the assistance center in Trojan A (TRA) 105 – formerly Student Union A, SU-A 105

Remote Desktop Support

Your support technician may need to remotely access your computer to assist you. If instructed, please download the appropriate version of the Zoho Assist Customer Plugin for your operating system.

Hours of Operation

Our support technicians are available Monday – Friday from 7 a.m. to 5 p.m. For expedited service during normal hours of operation, feel free to call us at 501-916-3011.